The RepairBench Blog

Practical guides for repair shop owners and techs — repair how-tos, troubleshooting, pricing and growing your business.

Business

How to Start a Phone Repair Business in Australia

A practical, Australia-specific roadmap to starting a phone repair business — skills, ABN and GST, start-up costs, parts, pricing, premises and getting your first customers.

1 Jul 2026 · 7 min read
Business

Building Repeat Business and Customer Loyalty

Keeping a customer costs far less than winning one. How to build the repeat business and loyalty that are the quiet engine of a stable repair shop.

28 Jun 2026 · 3 min read
How-to

Getting Started with Micro-Soldering and Board-Level Repair

Board-level skill turns jobs you used to turn away into higher-margin work. An honest look at the investment, the equipment and building the skills in order.

24 Jun 2026 · 3 min read
How-to

Data Backup and Recovery: A Guide for Repair Shops

Data is often worth more than the device. How to handle backup and recovery well — expectations, the levels of recovery, pricing and responsibility.

21 Jun 2026 · 3 min read
Business

Managing Parts and Inventory in a Repair Shop

Too little stock and you turn customers away; too much and your cash sits on a shelf. How to manage repair-shop inventory without tying yourself in knots.

17 Jun 2026 · 3 min read
Troubleshooting

Slow Computer? A Repair Shop's Tune-Up Checklist

A slow computer is a profitable, mostly-labour job. A consistent tune-up checklist, plus knowing when the real fix is a cheap hardware upgrade.

14 Jun 2026 · 3 min read
How-to

Tablet Repair: What Every Repair Shop Should Know

Tablets are trickier to open and easy to underprice. What makes them different, the common jobs, and how to price tablet repair for the reality.

10 Jun 2026 · 3 min read
Business

Warranties Done Right: Protecting Your Shop and Your Customers

A clear warranty wins customers and settles disputes before they start. How to offer one that protects both your customer and your shop, under the ACL.

7 Jun 2026 · 3 min read
Troubleshooting

Phone Won't Turn On? A Repair Shop Diagnostic Guide

A calm, ordered sequence for a phone that is completely dead — from flat battery and force restart through the charging chain to battery and board.

3 Jun 2026 · 3 min read
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