Practical guides for repair shop owners and techs — repair how-tos, troubleshooting, pricing and growing your business.
Board-level skill turns jobs you used to turn away into higher-margin work. An honest look at the investment, the equipment and building the skills in order.
Data is often worth more than the device. How to handle backup and recovery well — expectations, the levels of recovery, pricing and responsibility.
Too little stock and you turn customers away; too much and your cash sits on a shelf. How to manage repair-shop inventory without tying yourself in knots.
A slow computer is a profitable, mostly-labour job. A consistent tune-up checklist, plus knowing when the real fix is a cheap hardware upgrade.
Tablets are trickier to open and easy to underprice. What makes them different, the common jobs, and how to price tablet repair for the reality.
A clear warranty wins customers and settles disputes before they start. How to offer one that protects both your customer and your shop, under the ACL.
A calm, ordered sequence for a phone that is completely dead — from flat battery and force restart through the charging chain to battery and board.
The parts you fit shape your quality, warranty returns and reputation. How to think about part grades and talk to customers about them honestly.
Computer work is diagnostic and labour-heavy, which makes flat pricing a trap. A framework for pricing PC and laptop repairs so they actually pay.